Try to rule out these and other possible problem sources that might be affecting your trackball.īefore you try to connect your trackball again: Mouse Logitech MX Ergo Connecting Manual. Connect to a computer using bluetooth or unifying receiver (3 pages) Mouse Logitech MX700 Setup Manual. Cordless optical mouse (24 pages) Mouse Logitech MX700 Installation Manual. Optical mouse (12 pages) Mouse Logitech MX Master Frequently Asked Questions Manual. Make sure you have fresh batteries in your trackball. For battery installation instructions, see Knowledge Base article 18227. Choose the suitable option below for Logitech M570 driver download and update. For instructions on turning your trackball on and off, see Knowledge Base article 22398. These methods can be used for Windows 11, 10, or older version devices. Make sure the Unifying receiver is securely plugged directly into a working USB port on your computer. NOTE: These instructions use Windows screenshots. Macintosh: Application / Utilities / Logitech Unifying Software Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software.Macintosh will look slightly different, but the instructions and messages are the same.ĭownload the correct version of Logitech SetPoint Mouse and Keyboard software from the M570 Downloads Page. When the Logitech Unifying Software Welcome screen displays, click Next to continue.įollow the on-screen instructions to turn your mouse off and then back on when prompted. When your trackball is detected, you'll see the confirmation message below. Click Yes and then Next.Ĭlick Finish to exit the Logitech Unifying Software. If you’re not sure, check the user manual.To contact Logitech Customer Care about this product, see Knowledge Base article 18224. Make sure the devices you want to pair are designed to connect with each other.Whether it’s a headset, speaker, mouse, keyboard, camera or something else, your device has a specific profile that spells out what it can connect with. Newer laptops, for example, often have the higher-speed USB 3.0 port, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer. Move away from a USB 3.0 port. Interference from USB 3.0 is also possible. “Wi-Fi has been designed to cope with this, but it might not be a good idea to have your devices directly on top of the router,” Get away from the Wi-Fi router. Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your Wi-Fi router. After removing a device, start at step 1 on this list. In Android settings, tap on a device’s name, then Unpair. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. If your phone isn't pairing, make sure it and the device you're trying to pair with have enough juice.ĭelete a device from a phone and rediscover it. If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. If a Bluetooth device was previously paired with something else, turn off that other gadget.Ĭharge up both devices you're trying to pair. Some devices have smart power management that may turn off Bluetooth if the battery level is too low. They just try to connect with the last thing they paired with. If you're having trouble pairing your phone with the speaker, it could be because the speaker (or headphone) is trying to activate its usual connection. Power down likely interferers. Say that faithful Bluetooth speaker usually connects to your partner's smartphone instead of yours. With phones, an easy way to do this is by going into and out of airplane mode. Power the devices off and back on. A soft reset sometimes can resolve an issue. it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one other. Make sure the two devices are in close enough proximity to one another. First, go into your phone’s settings and turn on Bluetooth. If you don’t, go into the settings to enable it. Make sure Bluetooth is turned on. You should see the little Bluetooth symbol at the top of your phone’s screen. If you are having trouble pairing your wireless Bluetooth Headphones please see our Top 10 Tips.
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